Returns & Exchanges
We guarantee the quality of our merchandise for at least one year, under conditions of normal use. Normal use being defined as wear and tear incurred while the merchandise was being used for it's intended purposes. We will replace or exchange for credit any product that does not perform to your satisfaction.
Within 30 days from original date of purchase, unused items may be returned for credit, exchange or refund, less shipping fees. Resource book spines must be in tact and all other product in a re-saleable condition. Contact Customer Service for a return authorization. All sale items are final sale and are not eligible for returns or credit.
When contacting Customer Service, please be ready to provide the order number so we may process your request quickly. Unauthorized returns, returns that are a result of a customer ordering error and truck items are subject to freight charges and a 15% restocking fee.
Just contact us via our convenient online customer service help form.