Our guarantee is the foundation of our commitment to providing you with a fun, relaxing and worry free shopping experience. However, we do realize that in the real world, things sometimes go wrong. In the event that they do, here is what we are committed to doing to ensure that you are satisfied:
If we don't get your order right, you won't have to fight
We'll ship you exactly what you ordered or we'll pay for the return shipping and send you out the correct item.
We'll ship your order on time
Your order will ship on the next business day unless it contains backordered item or requires approval.
We'll be easy to reach and we'll take care of your problem
We understand how frustrating it is when you need to speak with a representative and one isn't available or is unable to help you. That is why we have kept our call center in-house to ensure that we are there to meet your needs. In addition, we have set up a simple to use contact form so that you can post your questions and have them dealt with within one business day.